US Department of Education Direct Loan Borrowers–

You MUST contact your Federal Loan Servicer, AidVantage for information and assistance, at 1-800-722-1300.

Assistance is not available for you from OSLA or our loan servicer HESC.

If you are unsure of the name of your Federal Loan Servicer, call the Loan Locator agency at 1-800-433-3243 for assistance.

Effective 12-31-2024, the Oklahoma Student Loan Authority (OSLA) has transferred the customer service of your Federal Family Education Loan (FFEL) and/or Private Shelf Loan account to The Higher Education Servicing Corporation (HESC). You can reach them at 1-800-366-4372 for assistance with your Student Loan Account. OSLA Customer Service assistance is available through 2-28-2025. Thank you for allowing OSLA to service your student loans.